Warranty & Returns
WARRANTY:
We have a full one year warranty on all of our products against manufacturing defects. This means if our product fails in the first year of purchase from a manufacturing defect, we will replace your it at no charge to you. If you do have a warranty issue please contact us by email or call.
RETURN POLICY:
Our 100% satisfaction guarantee, if within 30 days of receipt you are not completely satisfied with your purchase you may return or exchange any unused merchandise for a prompt refund or exchange.
The pre-paid return shipping charges are non-refundable. Returned goods must be in the same condition that you received them in and in the original packaging. Used products are non-refundable. CAT5GEAR has the right to refuse products that are returned to us in used condition. Please let us know if you have any questions or comments about your CAT5GEAR product.
Please ship your return pre-paid to:
CAT5GEAR
29 Little John Road
Dundas, ON.
L9H 4G8
Customer service 905-308-0584 – info@cat5gear.ca


